Care Instructions for Clay Earrings
- Wipe them softly with a baby wipe or damp cloth.
- Store in a cool dry place away from direct sunlight. (not in your bathroom)
- Avoid contact with perfume & make up.
- Avoid dropping them as they’re fragile and this could lead to breakages.
Care Instructions for Fabric Earrings/clutches
- All fabric items are scotch guarded to help repel marks, if a mark appears wipe gently with a baby wipe or damp cloth.
- Store in a cool dry place away from direct sunlight
- Avoid contact with make up.
Chinchilla Locals: I still offer FREE in town delivery, just choose “Cash on Delivery” upon checkout.
Custom Designs: If you would like a custom Lilac Apple creation please message me. I would love to create something special just for you.
Shipping:
- $9 Tracked Aus Post (flat rate) $12 Express ( please note I live outside the express network, so next day can’t be guaranteed).
- FREE EXPRESS SHIPPING ON ORDERS OVER $100
- Items will be posted within 72hrs (usually less), please contact us, if you require something urgently.
- International Orders: Please message me, via the contact page, with your address, and I can give you a quote for postage.
Returns, Faulty Items & Exchanges: Colours:
- We just know you’re going to love your new Lilac Apple Creation. But if for any reason it’s not quite right we will refund or exchange it within 60 days
- The item must not have been worn and must be returned in the same condition as originally sent.
- You are responsible for the return postage.
- No Refund or exchange given on earrings for hygiene reasons.
- All items to be returned must be packaged securely so the items are not damaged during transit.
- Upon receipt of returned goods, Lilac Apple reserves the right to deny refund or exchange if the product/s does not meet return policy requirements.
- If you believe a creation is faulty, please contact us, to discuss the problem
