Can I buy a necklace in a colour other than the example shown? Yes! The essential range collection comes in all colours of the rainbow. Please message me for a colour chart.
Chinchilla Locals: I still offer FREE in town delivery, just choose “Cash on Delivery” upon checkout.
Custom Designs: If you would like a custom Lilac Apple creation please message me. I would love to create something special just for you.
Shipping:
- $8 Tracked Aus Post (flat rate) $11 Express ( please note I live outside the express network, so next day can’t be guaranteed).
- Items will be posted within 48hrs (usually less), please contact us, if you require something urgently.
Returns, Faulty Items & Exchanges: Colours:
- We just know you’re going to love your new Lilac Apple Creation. But if for any reason it’s not quite right we will refund or exchange it within 60days
- The item must not have been worn and must be returned in the same condition as originally sent.
- You are responsible for the return postage.
- No Refund or exchange given on earrings for hygiene reasons.
- All items to be returned must be packaged securely so the items are not damaged during transit.
- Upon receipt of returned goods, Lilac Apple reserves the right to deny refund or exchange if the product/s does not meet return policy requirements.
- If you believe a creation is faulty, please contact us, to discuss the problem
International Orders: Please message me, via the contact page, with your address, and I can give you a quote for postage.
Colours: Most of the beads used in Lilac Apple’s creations are hand dyed resin, so slight variations will occur. This only adds to the natural beauty of the creation. If you require a specific colour, please contact us, to discuss your requirements. Resin is also light weight and easy to clean. Use a little dishwashing liquid and scrub clean, then rub with some oil or beeswax to bring back the shine.
