Care Instructions for Clay Earrings

  • Wipe them softly with a  baby wipe or damp cloth.
  • Store in a cool dry place away from direct sunlight. (not in your bathroom)
  • Avoid contact with perfume & make up.
  • Avoid dropping them as they’re fragile and this could lead to breakages.

Care Instructions for Fabric Earrings/clutches

  • All fabric items are scotch guarded to help repel marks, if a mark appears wipe gently with a baby wipe or damp cloth.
  • Store in a cool dry place away from direct sunlight
  • Avoid contact with make up.

Chinchilla Locals

I still offer FREE in town delivery, just choose “Cash on Delivery” upon checkout.

Custom Designs

If you would like a custom Lilac Apple creation please message me. I would love to create something special just for you.

Shipping

  • $9 Tracked Aus Post (flat rate) $12 Express ( please note I live outside the express network, so next day can’t be guaranteed).
  • FREE EXPRESS SHIPPING ON ORDERS OVER $100
  •  Items will be posted within 72hrs (usually less), please contact us, if you require something urgently.
  • International Orders: Please message me, via the contact page, with your address, and I can give you a quote for postage.

Returns / Faulty Items and Exchanges: Colours

  • We just know you’re going to love your new Lilac Apple Creation. But if for any reason it’s not quite right we will refund or exchange it within 60 days
  • The item must not have been worn and must be returned in the same condition as originally sent.
  • You are responsible for the  return postage.
  • No Refund or exchange given on earrings for hygiene reasons.
  • All items to be returned must be packaged securely so the items are not damaged during transit.
  • Upon receipt of returned goods, Lilac Apple reserves the right to deny refund or exchange if the product/s does not meet return policy requirements.
  • If you believe a creation is faulty, please contact us, to discuss the problem